Terms & Conditions

1. Acceptance of These Terms

By installing any Zapfold extension, purchasing a license or subscription, or using this website, you agree to these Terms. If you do not agree, do not use the Services.

2. The Services

Zapfold provides lightweight Chrome browser extensions for support and business professionals. Extensions run locally in your browser; see our Privacy Policy for details on data handling. Some extensions are free; others require a paid license or subscription ("Paid Plans") once published.

3. License

Subject to these Terms and payment of applicable fees, we grant you a personal, non-exclusive, non-transferable, revocable license to install and use the extensions for your own personal or internal business purposes.

You may not:

• resell, sublicense, rent, or redistribute the extensions or license keys;
• share one individual license across multiple people (unless your plan explicitly allows multiple seats);
• reverse engineer, decompile, or modify the extensions, except to the extent such restriction is prohibited by applicable law;
• circumvent or attempt to circumvent license verification.

4. Purchases, Billing & Taxes

Paid Plans are sold through Polar Software Inc. (polar.sh), acting as merchant of record. Polar processes your payment, issues the invoice, and collects and remits any applicable VAT, GST, or sales tax. The exact price, currency, billing period, and taxes are shown at checkout before you pay.

• Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time; cancellation takes effect at the end of the current period.
• One-time licenses grant access to the version(s) and update stream described on the product page at the time of purchase.
• We may change prices for future billing periods with reasonable advance notice; price changes never apply retroactively to a period you have already paid for.

Refunds are handled as described in our Refund Policy.

5. License Keys & Accounts

Paid Plans may be activated via a license key or an email-based entitlement. You are responsible for keeping your key confidential. We may revoke keys that are leaked, shared in violation of Section 3, or obtained fraudulently.

6. Acceptable Use

You agree not to use the Services for any unlawful purpose, to infringe third-party rights, or to interfere with the operation of the Services (including probing, scraping at abusive volume, or attacking our infrastructure).

7. Intellectual Property

The extensions, website content, Zapfold name and logos are our property or used under license, and are protected by applicable intellectual-property laws. These Terms do not transfer any ownership rights to you.

Zendesk, Freshdesk, Intercom, Salesforce, Chrome, and other platform names are trademarks of their respective owners. Zapfold is independent and not affiliated with or endorsed by these companies.

8. Third-Party Platforms

Our extensions operate inside third-party products (e.g., a Freshdesk or Zendesk tab). Your use of those products is governed by their own terms. We are not responsible for changes those platforms make that affect extension functionality, though we will make reasonable efforts to keep extensions working.

9. Disclaimer of Warranties

The Services are provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted or error-free.

Professional-use note: tools such as PDF Bates Stamper assist with document preparation but do not constitute legal advice; you remain responsible for verifying output before relying on it.

10. Limitation of Liability

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Services shall not exceed the amounts you paid to us for the Services in the twelve (12) months preceding the event giving rise to the claim (or EUR 50 if you have paid nothing). We shall not be liable for indirect, incidental, special, or consequential damages, or loss of profits or data.

Nothing in these Terms excludes liability that cannot be excluded under applicable law, or affects statutory consumer rights.

11. Termination

You may stop using the Services at any time. We may suspend or terminate your license if you materially breach these Terms. Sections 7, 9, 10, and 13 survive termination.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be indicated by updating the "Last updated" date above, and — for Paid Plan customers — communicated with reasonable notice. Continued use after changes take effect constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict-of-law rules. Mandatory consumer-protection laws of your country of residence remain unaffected.

14. Contact

Email: [email protected]
Website: https://zapfold.com